Frequently Asked Questions

Questions about the Program

Question: I saw your ad about the programs, can you tell me more?
Answer: We have programs that provide a portion of investments in new, more efficient equipment to help commercial and industrial customers of Delmarva Power reduce their monthly electricity bills by saving energy and thereby improving the environment. Standard incentives are offered for the following types of equipment:
Custom Incentives are available for equipment that does not qualify into the standard measure types (above). These may include the following:
  • Energy Management Systems
  • Chiller Systems
  • Industrial Process Improvements
  • Many other cost-effective, energy saving measures.

In addition, Operations and Maintenance measures can be identified and remedied with the assistance of Building Commissioning efforts that can be subsidized by the program. We can provide a portion of the cost of experts who analyze building operations and recommend low-cost ways for large buildings to improve their operations and equipment-control systems, reduce monthly electric bills, and save energy.

Small Business Program

Question: How should I handle one building that has multiple meters/accounts? What if one of the accounts exceeds the 60 kW Small Business eligibility limit?
Answer: Our recommendation is as follows:
  • Each utility account is reviewed to determine if it is an eligible Small Business or Medium/Large Business.
  • If any meter individually records 60 kW or less in demand per month then that account, and its related electrical load is considered a Small Business eligible to participate in the Small Business Program.
  • If one meter in the building exceeds the 60 kW per month limit, then the account eligible for incentives offered to Medium/Large Businesses.
  • For the building with two meters/accounts, we will offer a single QEC and No-Cost/Low-Cost report.

Questions about Lockheed Martin

Question: Who is Lockheed Martin? How are they associated with Delmarva Power?
Response: Delmarva Power has hired Lockheed Martin Corporation’s Energy Services Group to manage, administer, and deliver the Delmarva Power C&I Energy Savings Program for its Maryland customers.

QUESTIONS ABOUT PAYMENTS

Question: How much funding is available to me as a commercial customer?
Response: The maximum annual incentive per individual electric account is $1,000,000. Limited funds are available to support assessments of energy savings opportunities in facilities larger than 100,000 square feet. Contact the Program Office at 866-353-5799 for more details.

Question: How long will it take to receive my incentive check?
Response: Once your project is pre-approved, and you install the efficient equipment and provide us with a completed incentive application and associated paperwork, we will verify the installation and provide final approval. From that point, you should receive your payment in 4 to 6 weeks.

Question: How will I be paid?
Response: Sign up for Electronic Funds Transfer and the payment will be deposited in the specified account otherwise the check will be sent to you via first class U.S. mail.

Question: How long do I have to install my project?
Response: It depends on the type of project you are completing. Refer to the Terms and Conditions in the Application Workbook for the time allotted for the installation and submission of the final paperwork. The completion deadline date is based on when the date the pre-approval notification is sent to you.

Question: What if we are unable to complete the project by the deadline?
Response: If you need an extension to complete your project, submit an extension request to the program office 30 days prior to the completion date deadline.

TECHNICAL QUESTIONS

Question: How does the Delmarva Power C&I Energy Savings Program apply to elevator modernization projects? How does the program relate to elevators specifically?
Response: Several possible ways: New lighting could qualify as prescriptive incentives. Elevator controls would potentially be a Custom measure, but there is a requirement that all Custom Incentive projects must save at least 25,000 kWh/yr.

Question: Can a customer, for example a large hotel, apply for both a Custom project and a Building Commissioning project, to be done concurrently?
Response: Yes, in fact this is typical. The Retrocommissioning project will include a review of all energy using systems in your facility to identify possible Custom (and Prescriptive) upgrades. We encourage customers to pursue all opportunities to save energy and reduce their operating costs.

Question: If a piece of qualifying HVAC equipment is installed with a unit that includes a VFD will an incentive be granted for both items? If so would both the HVAC and VFD worksheets need to be completed?
Response: We may need more information to answer this question accurately. This application may be eligible as a Custom project, if the savings are large enough. However, an HVAC unit that is provided by the manufacturer with a VFD as a component would be eligible for a prescriptive or a custom HVAC incentive, depending on its size and assuming it meets program criteria. VFDs applied to a variety of HVAC fans and pumps are eligible for incentives, as are a variety of HVAC equipment if not a replacement VFD.

TRADE ALLIES QUESTIONS

Question: Will there be a fee for the assessment performed by the Trade Ally and what is the range of those fees? How are they determined?
Response: The Small Business Program and Multi-Dwelling Quick Energy Check-up is performed at no charge by an approved Trade Ally. There are incentives available to co-fund the cost of an ASHRAE Level 2 Energy Audit.

The cost of technical analysis studies to assess Custom projects will largely be borne by the customer and/or the trade ally or vendor. In some cases, equipment vendors may offer energy studies as a free or nominal cost service. The program will not co-fund such studies.

These programs support EmPOWER Maryland administered by the Maryland Energy Administration.